Who We Are

Alisia Walker Alisia Walker
Customer Service Rep

Alisia has a degree in Spanish with a minor in Linguistics so it's no surprise that she loves talking to customers in either English or Spanish (or both!). When she's not helping customers at Ceilume, she is sewing, crocheting, or creating some other craft project she found on Pinterest. When she's not crafting or talking, she and her husband spend a great deal of their free time driving their teenage son, Gabriel, to his Hip Hop dance classes and conventions or catching up with their son Seth's newest travel adventure.

Alisia tiene licenciatura en español con especialidad en el área Lingüística por lo que no es ninguna sorpresa que le encanta hablar con clientes en inglés o español (¡o ambos!). Cuando no está hablando con los clientes de Ceilume, le encanta estar cociendo, tejiendo, o creando algún otro proyecto de manualidad que encuentra en Pinterest. Cuando Alisia no está creando o hablando con clientes, ella y su esposo pasan gran parte de su tiempo con su hijo adolescente, Gabriel, llevándolo a sus clases de baile de Hip Hop o algún espéculo de baile o poniéndose al día con su hijo mayor, Seth.

Ben Carr Ben Carr
Customer Service Manager

Ben is our go-to-guy for Ceilume Ceiling Tiles. Trained in the Sonoma Wine Country's hospitality industry, he knows that great customer service is just as important as a quality product. After 14 years at Ceilume, if you've got a question, Ben (usually) has the answer. In his spare time he enjoys making and mixing music, riding motorcycles, and chillin' with his awesome Grandma.

David Condello David Condello
Commercial Accounts Manager

Bringing an East Coast flavor to the Customer Service team, Dave enjoys helping folks make the right ceiling decisions for their upcoming projects. His background in commercial construction comes in handy when talking to building and design professionals as well as the folks at the L&W Supply network. It is rumored that he answers ceiling-related questions at HomeDepot.com under the alias "the Ceiluminary", but you didn't hear that from us. When not working, Dave can be found exploring California in a pair of hiking boots or on a bicycle.

Ed Davis Ed Davis

As "The Ceiling Tile Guy", Ed is the voice behind Ceilume's YouTube channel (nearly 4 million views... and counting!), and the driving force behind our extensive and ongoing safety and performance testing program. He recently celebrated thirty years with the company, and when he isn't compulsively snapping pictures of the ceilings he encounters in his international travels, he can be found slowly running the trails of Sonoma County, working on his next novel, or playing bass for Cynthia Carr and The Carrtunes, who's new album, A Carrtunes Banquet, was just released!

Kristin Pool Kristin Pool
Customer Service Rep

Kristin has spent many years helping people find what they need. Whether it be as a barista in a bagel shop, as a cheese monger, or working in the cartography lab during her years at UC Berkeley, she is eager to help problem solve and get people to where they want to go. She has brought her zest for helping customers to the wonderful world of ceiling tiles. When not helping people find the perfect ceiling tile for their space, Kristin can usually be found in a movie theater, accumulating film trivia, reading, or crafting while listening to podcasts.

Noah Davis Noah Davis
Showroom Manager

Noah has spent his life (the adult portion, anyway) helping customers. His efforts include handling anything and everything involved with Ceilume's showroom in Portland, Oregon, and he's also expanding Ceilume's product offerings and involvement on Amazon. When he's not taking care of customers' ceiling tile needs, he's generally playing (or working on) a pinball machine with his son, Cooper or listening to (or working on) his vintage Hi-Fi sound system. He also happens to be one of the top 1% ranked competitive pinball players in the world. He and his wife, Emma, enjoy working on their house together whenever they can.

Ryan Kennelly Ryan Kennelly
Customer Service Rep

Like many on the Ceilume team, Ryan has many years (over 25) worth of customer service experience. He has worked for numerous non-profits, school districts, service industries, and neigborhood associations. Wherever there is a question, inquiry, concern, or general conversation, Ryan will be present and doing his best to help. He has remodeled the last two of his homes and is now in the process of flipping a 1913 Craftsman home. Other hobbies include, surfing, painting, music, hanging with his 3 children, and cooking dinner with his wife.