Top 15 Most Frequently Asked Questions
  1. Why is a thin ceiling tile better?
  2. Can I use recessed (can) lighting with Ceilume’s grid mount ceiling tiles?
  3. Can I paint Ceilume Smart Ceiling Tiles?
  4. Are Ceilume Smart Ceiling Tiles fire rated?
  5. Will your ceiling tiles help improve my acoustics?
  6. Are your ceiling tiles moisture resistant?
  7. What do I do about edge trim?
  8. Can I mount Ceiling Smart Ceiling Tiles directly to my ceiling?
  9. Do I need hold down clips for the grid mount tiles, and do you sell them?
  10. How much do your ceiling tiles cost?
  11. Where can I buy Ceilume Smart Ceiling Tiles?
  12. How do I get free ceiling tile samples?
  13. What is your lead-time?
  14. What is your warranty?
  15. Can you send me a catalog?
  1. Why is a thin ceiling tile better?
    When you look up at your ceiling, what you see is the face of your ceiling tiles and not it's thickness. Ceilume Smart Ceiling Tiles are much lighter, cleaner and easier to install than conventional tin and mineral fiber ceiling tiles. Their 100% recyclable vinyl construction and nesting design uses 75% less raw material, and they are much more efficient to ship.

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  2. Can I use recessed (can) lighting with Ceilume’s grid mount ceiling tiles?
    Absolutely! Simply install your lights per the manufacturer’s instructions, making sure that the fixtures are supported by your t-bar, drop ceiling grid or the framing structure above it. Also be sure to select a ceiling tile style that has a sufficient flat area in the middle to accommodate the light fixture opening and trim ring.

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  3. Can I paint Ceilume Smart Ceiling Tiles?
    All Ceilume products can be painted before or after installation. Make sure that your ceiling tiles and decorative strips are clean and dry, and experiment on a sample with your paint of choice before painting the ceiling in its entirety. Do not use solvent type thinner or cleaners. Painting voids the Class 1 Fire Rating.

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  4. Are Ceilume Smart Ceiling Tiles fire rated?
    Both Feather-Light and Signature Ceilume Ceiling Tiles and Drop Ceiling Panels are Class A Fire Rated. In addition to their fire rating, our Feather-Light ceiling tiles are specifically designed and approved for installation under sprinkler systems rated 165°F. In the event of a fire, the ceiling tiles crinkle up and drop out of the t-bar grid, thus clearing the way for the sprinklers to do their jobs.

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  5. Will your ceiling tiles help improve my acoustics?
    Ceilume Smart Ceiling Tiles have not been designed to function as acoustical tiles, but they will improve a room's acoustics. A normal sheet rock ceiling has an NRC (Noise Reduction Coefficient) rating of around 5%, meaning that 5% of the sound coming in contact with it is absorbed and about 95% is reflected. Our ceiling tiles by themselves have an NRC of 25% to 30%, so they absorb 5 to 6 times as much sound as sheet rock. For grid mount installations, our AcoustoTherm Backpanels help increase the ratings to about 35% to 45% depending on the style. Please see our Test Data Sheet for the NRC ratings for specific ceiling tiles.

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  6. Are your ceiling tiles moisture resistant?
    Our vinyl ceiling tiles are extremely moisture resistant. In fact, all Ceilume Smart Ceiling Tiles and Drop Ceiling Panels are unaffected by humidity, and will not absorb water at all.

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  7. What do I do about edge trim?
    In situations where installed ceiling tiles need to be less than full size (either grid squares are less than full size, or the space between installed direct mount tiles and walls are less than full size), simply choose a complimentary edge trim design and trim to fit with scissors.

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  8. Can I mount Ceilume Smart Ceiling Tiles directly to my ceiling?
    While our Feather-Light designs are made exclusively for grid mount/drop ceiling applications, our Signature Ceiling Tiles can be nailed, stapled, screwed or glued directly to your ceiling.

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  9. Do I need hold down clips for the grid mount tiles, and do you sell them?
    Hold down clips are only required in extreme conditions. Any drop ceiling tile may move if there is a rapid change in the air pressure above and below it. In fact, grid mount ceiling tiles must move to some degree in order for the pressure in a room to equalize. We have subjected all our grid mount, drop ceiling tiles to room air pressure testing, and for normal installations most designs do not require hold down clips. We do, however, sell hold down clips if you feel that you will need them for your ceiling tile installation.

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  10. How much do your ceiling tiles cost?
    Our prices are based on the series, size and color of the ceiling tile, and the volume you choose to buy. The following are price grids for all of our ceiling tiles:
    24" x 24" Signature Ceiling Tiles (White)
    Tile Quantity:
    5
    25
    75
    150
    250
    500
    750
    Tile Price:
    $15.99
    $13.99
    $11.79
    $9.49
    $8.49
    $7.49
    $6.49


    24" x 24" Signature Ceiling Tiles (Color)
    Tile Quantity:
    5
    25
    75
    150
    250
    500
    750
    Tile Price:
    $18.55
    $15.75
    $13.75
    $10.95
    $9.75
    $8.75
    $7.45


    24" x 48" Signature Ceiling Tiles (White)
    Tile Quantity:
    5
    25
    75
    150
    250
    500
    750
    Tile Price:
    $31.45
    $27.45
    $23.45
    $18.45
    $16.45
    $14.95
    $12.95


    24" x 48" Signature Ceiling Tiles (Color)
    Tile Quantity:
    5
    25
    75
    150
    250
    500
    750
    Tile Price:
    $36.45
    $31.75
    $26.95
    $21.45
    $18.95
    $16.95
    $14.95


    24" x 24" Feather-Light Ceiling Tiles (White and Translucent)
    Tile Quantity:
    5
    40
    120
    240
    400
    800
    1200
    Tile Price:
    $7.95
    $6.95
    $5.95
    $4.95
    $4.25
    $3.75
    $3.35


    24" x 24" Feather-Light Ceiling Tiles (Color)
    Tile Quantity:
    5
    40
    120
    240
    400
    800
    1200
    Tile Price:
    $8.95
    $7.95
    $6.95
    $5.95
    $4.95
    $4.45
    $3.95


    24" x 48" Feather-Light Ceiling Tiles (White and Translucent)
    Tile Quantity:
    5
    30
    90
    180
    300
    600
    900
    Tile Price:
    $15.95
    $12.95
    $11.45
    $9.25
    $7.95
    $7.45
    $6.45


    24" x 48" Feather-Light Ceiling Tiles (Color)
    Tile Quantity:
    5
    30
    90
    180
    300
    600
    900
    Tile Price:
    $17.95
    $14.45
    $13.45
    $11.25
    $9.25
    $8.75
    $7.75

    In addition, each ceiling tile and ceiling panel has the price grid associated with it on its product page, and you can calculate prices automatically in your shopping cart.

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  11. Where can I buy Ceilume Smart Ceiling Tiles?
    We sell our Ceilume Smart Ceiling Tiles online, factory direct to you, which helps us keep our prices reasonable while providing you with the best possible customer service.

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  12. How do I get free ceiling tile samples?
    There are two ways to get free samples from our web site – from each ceiling tile or ceiling panel product page, or from our sample selector page.

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  13. What is your lead time?
    We manufacture all ceiling tiles to order, and always try to ship Feather-Light Ceiling Tiles and Drop Ceiling Panels within 5 business days and Signature Ceiling Tiles within 10 business days.

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  14. What is your warranty?
    All of our products have a five-year limited warranty against manufacturing defects.

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  15. Can you send me a catalog?
    We have created printable PDF catalog pages (photos, drawings, test data and specs), for each of our ceiling tile designs, so customers can download and print just the pages they want. This saves a few trees and allows us to make sure that the information is always accurate and up-to-date. You can find our printable brochures on each of our product level pages.

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