Customer Service » Warranty

Warranty

Ceilume guarantees that your ceiling tiles, decorative strips and decorative grid tape will be free from manufacturing defects for a period of five years from the date of purchase.

Limitations

Painting

Ceilume cannot guarantee that the published surface burning characteristics, fire resistance ratings, acoustical performance, dimensional stability/sag, or light reflectance will remain as stated if the tiles are painted.

Difference from Photos

Implied Warranties

Consequential or Incidental Damages

Legal Rights

Defects

Making a Claim

If you believe there is a defect in your ceiling tiles and want to make a claim under this warranty, please notify Ceilume in writing.

Ceilume Ceiling Tiles
PO Box 511
Graton, CA 95444

Guiding Principle #7: Be profitable. Financial stability allows us to provide great products.